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Dining Room Server

2 months ago

Hamden, Connecticut, United States Compass Group Careers Full time
Job Summary

We are seeking a skilled and attentive Dining Room Server to join our team at Compass Group Careers. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Takes Food and Beverage Orders: Promptly and warmly greet guests in the dining room, takes food and beverages in an efficient manner, following established steps of service.
  • Delivers Food and Beverages: Delivers food promptly and professionally, maintains safe food handling and sanitation standards, and follows up periodically to assist with any additional needs or requests.
  • Menu Knowledge: Demonstrates complete understanding of menu items and ingredients, advises guests on appropriate combinations of food and drinks when requested, and accommodates reasonable requests and notes preferences.
  • Communication: Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated, exhibits exceptional communications skills, and demonstrates ability to get along well with others.
  • Cash Handling: Collects tickets and follows proper cash-handling procedures.
  • Environment: Promotes a clean, safe, and neat environment for guests, maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Problem-Solving: Promptly addresses complaints or issues, relays relevant information or complaints directly to supervisor.
  • Equipment Operation: Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Teamwork: Works with staff of other departments to perform job duties during special events and functions.
The Benefits

We are committed to investing in our people and providing opportunities for growth and development. As a member of our team, you will be eligible for:

  • Opportunities for Training and Development
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits
Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.