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Shift Leader

2 months ago

Stoughton, Wisconsin, United States Dunkin' - Franchisee Of Dunkin Donuts Full time

About Us

Dunkin' - Franchisee Of Dunkin Donuts is a locally owned and operated business that values its employees as much as it values its customers. We strive to create a fast-paced, high-energy environment where our team members can thrive and provide excellent service to our loyal customers.

Our Commitment

We are committed to the success of our employees and are dedicated to providing a supportive and motivating work environment. Our team members are the backbone of our business, and we believe in recognizing and rewarding their hard work and dedication.

The Role

We are seeking a skilled and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for coaching and mentoring our Crew Members to ensure that they are executing operational brand standards and delivering a great guest experience. You will set goals, provide job assignments, and motivate others to achieve success.

Key Responsibilities

  • Coach and mentor Crew Members to ensure operational excellence and guest satisfaction
  • Set goals and provide job assignments to ensure team members are working towards common objectives
  • Motivate and inspire team members to achieve success and exceed expectations
  • Provide timely feedback and recognition to team members
  • Ensure safety and sanitation standards are met
  • Anticipate and understand guests' needs and exceed their expectations

Requirements

  • Previous experience working in a cafe or quick service restaurant
  • Passion for results and a commitment to delivering on commitments
  • Ability to work well in a team environment
  • Must be 18 years of age to work evening hours

Benefits

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard