Finance Transformation Lead

1 month ago

Custer, Michigan, United States Ocado Group Full time
About the Role

Ocado Group, a pioneer in innovation and change, seeks an exceptional Finance Transformation Lead to spearhead its UK payroll operations. As a key member of the Group Finance team, you will be responsible for delivering high-quality user experiences for colleagues and stakeholders while ensuring compliance with local legislation and Ocado's policies.

Key Responsibilities:
  • Payroll Process Excellence: Manage a team to effectively and efficiently deliver payroll processes for the UK Technology Solutions business, adhering to set SLAs, KPIs, and policies.
  • Team Leadership: Lead the team to process payroll and relevant payments accurately and on time, while managing enquiries from colleagues and business teams.
  • Period End Activities: Support closing the sub-ledger and ensure correctness of payments.
  • Reporting and Presentation: Report and present weekly, monthly, and quarterly KPIs to senior management and provide reporting on payroll.
  • Service Provision Strategy: Support the development of the service provision strategy across all locations and build strong relationships with UK and international service providers.
  • Supplier Performance Management: Effectively manage supplier performance to achieve agreed service levels and customer satisfaction.
  • Process Improvement: Continuously improve processes by leveraging automation to achieve better efficiency and customer experience, working closely with Group IT to drive and adapt system changes.
  • Payroll Transformation Programme: Drive and support the payroll transformation programme across strategy, provider selection, customer service focus, and international expansions.
  • Wider Business Transformation: Support wider business transformation programmes with relevant expertise (e.g., Finance and People Transformations).
  • Subject Matter Expertise: Act as a subject matter expert for payroll, defining requirements and driving improvement of processes and systems to meet business requirements, performance metrics, and compliance.
About You

We're looking for an experienced professional with a CIPP Foundation Degree or equivalent, proven track record in large payroll operations (1,500+ employees), and strong people management skills (team of 4 FTE). A background in payroll and HRIS applications, customer service-focused delivery in an international/global environment, and significant experience in UK payroll, benefits, and related HMRC legislation are essential.

What We Offer

Ocado Group provides a comprehensive benefits package that focuses on your well-being, including:

  • 30 days 'working from anywhere in the world' policy.
  • Wellbeing support through dedicated apps and an Employee Assistance Programme.
  • 25 days annual leave, rising to 27 days after 5 years of service (plus optional holiday purchase).
  • Pension scheme (various options available including employer contribution matching up to 7%).
  • Generous Private Medical Insurance within the first month of joining.
  • Income Protection (up to 50% of salary for 3 years) and Life Assurance (3 x annual salary).
  • 22 weeks paid main carer leave and 6 weeks paid paternity leave (once relevant service requirements complete).
  • Train Ticket loan (interest-free).
  • Cycle to Work Scheme.
  • Free shuttle bus to and from Hatfield Train Station to the Hatfield offices and Welwyn Garden City Train Station to the Welwyn Garden City offices.
  • Opportunity to participate in Sharesave and Buy as You Earn share schemes.
  • 15% discount on Ocado.com and free delivery for all employees within the first month of joining.

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