Service Team Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.
Key Responsibilities- Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
- Help customers locate products and provide solutions to meet their needs
- Process transactions accurately and efficiently, handling cash, credit, and other payment methods
- Engage customers on our Rewards program and Private Label Credit Cards, and assist with enrollments
- Participate in truck unloading, stocking, and planogram processes to maintain a well-merchandised and in-stock store
- Responsible for completing merchandise recovery and maintenance, including returns and general store recovery
- Support shrink and safety programs, adhering to Standard Operating Procedures and Company policies
- Interact with colleagues in a positive and respectful manner, promoting a team-oriented environment
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods, move throughout the store, and lift heavy boxes
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
As a Service Team Member at Michaels Stores, you will have the opportunity to work in a dynamic and creative environment, surrounded by a team of passionate and dedicated individuals. We offer competitive pay, opportunities for growth and development, and a comprehensive benefits package.
Michaels is an Equal Opportunity Employer, committed to diversity and inclusion. We strive to create a workplace that is welcoming and inclusive for all employees, and we encourage applications from diverse candidates.
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Service Team Associate
2 weeks ago
Milford, Connecticut, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide excellent customer service,...
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