IT Support Specialist

1 month ago


Brookhaven, Mississippi, United States McLane Company Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team in the Southern Region. As a Field IT Technician, you will be responsible for providing technical support and maintenance for our McLane Company hardware and software systems.

Key Responsibilities
  • Provide systems analysis, support, and installation of McLane Company hardware and software at McLane DC.
  • Maintain documentation of installation guidelines and support processes.
  • Provide technical support for computers, laptops, servers, data network equipment, and printers at McLane Co. Centers.
  • Install and support uninterrupted power supply, security camera systems, and badge access systems.
  • Resolve Microsoft Windows operating systems and Microsoft Office products related issues.
  • Resolve hardware issues with computers, printers, and handheld wireless devices.
  • Provide installation and/or upgrades of new hardware and software to the client environment.
  • Collaborate with Home Office teams to maintain a stable network environment.
  • Perform hardware and software inventories.
  • Provide written and verbal communication to business and IT management on the resolution of technical issues.
Requirements
  • Minimum 3 years experience in IT in a Windows environment.
  • Knowledge of Cisco networking language and equipment.
  • Ability to make a network patch cable from instructions provided.
Working Conditions
  • Warehouse environment.
  • Office environment.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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