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Medical Laboratory Specialist

1 month ago

Palo Alto, California, United States One Medical Full time
About One Medical

One Medical is a primary care solution that is revolutionizing the healthcare industry by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare by improving the experience for everyone involved - from patients and providers to employers and health networks.

We offer seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns. Our goal is to deliver exceptional healthcare to more consumers, employers, care team members, and health networks to achieve better health outcomes.

The Opportunity

We are seeking a highly skilled and compassionate Phlebotomist to join our team. As a Phlebotomist, you will play a critical role in providing exceptional patient care by collecting blood samples and performing other clinical support services. You will work closely with our diverse team of providers and administrative assistants to ensure seamless care delivery.

You will utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will also use your innovative problem-solving skills to tackle various tasks and challenges, and combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients.

Responsibilities
  • Provide best-in-class venipuncture services on a population ranging from pediatrics to geriatrics
  • Perform and assist with extended scope duties such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties such as biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to interact with team members and complete daily work
Requirements
  • An active phlebotomy certification to practice in CA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, such as typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, preferred
Benefits

We offer a comprehensive benefits package designed to aid your health and wellness, including:

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $25.25/hr

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $25.25 to $27.25 based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/