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Sales Expert

2 months ago

Irvine, California, United States OluKai-Kaenon-melin-Roark Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Expert to join our team at melin. As a Sales Expert, you will be responsible for providing exceptional customer service, building strong relationships with guests, and driving sales growth in our stores.

Key Responsibilities
  • Customer Service: Engage with new customers, build immediate and lasting rapport, and provide personalized connections through exceptional hospitality and customer service.
  • Product Knowledge: Develop and maintain extensive product knowledge to support client inquiries, questions, and concerns, and stay up-to-date on current fashion trends and melin's product lines.
  • Sales and Operations: Demonstrate a positive, outgoing, high-energy attitude to customers and team members, execute training and strategies to deliver a premium guest experience, and maintain a clean and organized retail floor.
  • Problem-Solving: Independently problem-solve and resolve customer issues while maintaining a high level of professionalism, even in high-stress situations.
  • Team Collaboration: Collaborate with leadership to communicate customer feedback and demonstrate ability to independently problem-solve and resolve customer concerns in a respectful and organized fashion.
Requirements
  • Experience: Minimum of one year of experience in sales and merchandising, preferably with closing and opening responsibilities.
  • Communication Skills: Elevated communication skills with the ability to tailor style to suit the audience.
  • Time Management and Organization: Strong independent work ethic, excellent time management skills, and organizational abilities.
  • Computer Skills: Proficiency in operating POS sales (Shopify) and ability to support and promote the Point-of-Sale process.
  • Availability: Ability and willingness to work weekends, evenings, and holidays as needed.
Benefits and Perks
  • Product Gift Program: Generous product gift program and all brand discounts.
  • 401k: 401k with employer match in accordance with plan guidelines.
  • Team Environment: Work with talented and great people who share a love of melin.