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Auto Claims Support Specialist
2 weeks ago
We are seeking a highly motivated Auto Claims Support Specialist to join our team at Alacrity Solutions. As a key member of our auto auditing department, you will serve as the primary point of contact between clients and our auditing team.
About the RoleIn this role, you will be responsible for providing thorough claim documentation for each auto claim, assisting auto auditors, management, and administrative teams with various tasks, and communicating effectively with clients.
Key Responsibilities- Develop and maintain accurate claim records.
- Collaborate with internal teams to resolve client queries and concerns.
- Provide exceptional customer service to ensure client satisfaction.
- Bachelor's degree in a related field or equivalent work experience.
- Minimum 1 year of experience in a customer support role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Familiarity with Microsoft Office applications (Word, Outlook, Excel).
- Minimum typing speed of 50 words per minute.
- An estimated salary range of $14.00 per hour.
- A comprehensive benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program.
- HSA Bank with selection of High Deductible Health Plan.
- 401K plan options.
- Paid Time Off Accruals.
- Paid Holidays.