Retail Store Associate Manager

3 weeks ago


Vancouver, Washington, United States Forever 21 Full time

At Forever 21, we're passionate about inspiring individual self-expression through amazing fashion. As a Sales Associate, you'll play a vital role in delivering an exceptional customer experience, creating a welcoming environment, and showcasing our latest designs and fashion basics.

Our dynamic store environment is the perfect place to develop your retail skills, work with a diverse team, and adapt to a fast-paced industry. We encourage our employees to unleash their style, embracing their individuality and creativity to inspire others.

In this role, you'll have the opportunity to:

  • Create a positive first impression for customers, ensuring they feel welcome and valued.
  • Respond promptly to customer inquiries, providing personalized solutions to their needs.
  • Proactively seek opportunities to upsell, cross-sell, and deliver a memorable customer experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain visual standards.
  • Develop strong relationships with customers, understanding their preferences and needs.

Requirements:

  • High school diploma or equivalent required.
  • Minimum one year of retail sales experience and previous cash handling experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks.

Salary: $16.28 - $16.29 per hour, based on position offered and work experience.



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