Optometrist - Syracuse, NY - LensCrafters at Marshall's Plaza

2 weeks ago

Syracuse, New York, United States LUXOTTICA OF AMERICA INC Full time
Job Summary

The Associate Optometrist is a key leader in the organization, responsible for delivering exceptional patient care and driving business results through collaboration and teamwork.

As a seasoned Optometrist, you will ensure that all patients receive the highest quality care by performing clinical protocols and maximizing results. You will also partner with the MOD, SMM, and team to drive growth and achieve key performance indicators.

This is an exciting opportunity to join a dynamic team and make a meaningful impact on the lives of patients and customers.

Key Responsibilities
  • Ensure executional excellence and winning results in partnership with the MOD and store team.
  • Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
  • Ensure the Brand is known as the leading optical provider within the community.
  • Operate as a successful stakeholder to all leaders within the organization and local market.
  • Place the patient/customer first and deliver excellent service.
  • Strive to exceed expectations on all KPIs.
  • Convey a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
    • Address all patients/customers visual lifestyle needs
    • Make eyewear recommendations based on patients/customers' needs
    • Explain each step of the eye exam; listen carefully to patients/customers
    • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being
    • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
  • Conducts all services in accordance with protocol and accepted standards of care.
  • Ensures all patients receive accurate diagnosis and appropriate recommendations.
  • Establishes a positive Doctor/patient relationship.
  • Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
  • Ensures office systems are maintained.
  • Maintains State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
  • Provides effective training and guidance to team members making use of Company provided programs.
  • Delivers clear, motivating, and constructive feedback in a timely manner to all associates.
  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
  • Encourages associate decision making at the level closest to the patient.
  • Maximizes partnerships through leadership, participation, and involvement.
  • Takes pride in the appearance of the office.
  • Maintains a safe working environment for all associates/patients.
  • Leads by example.
Requirements
  • Doctor of Optometry
  • Commitment to quality patient care
  • Knowledge of current Optometric theory and technology
  • Strong communicator and listener
  • Problem-solving ability
  • Solid Organization skills
Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.

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