Medical Office Representative

6 days ago


Mt Vernon, Illinois, United States Family Care Network Full time
About Us:
FAMILY CARE NETWORK is a dedicated provider of family medicine services, committed to delivering exceptional patient care and building strong relationships with our community. Our urgent care centers are designed to provide convenient, accessible care for non-emergency medical issues. We take the time to build strong, long-term relationships with our patients and employees, fostering a culture of compassion and teamwork.

Responsibilities:
* Manage front desk operations, including patient scheduling, referrals, and medical records
* Respond to patient inquiries and concerns in a professional and empathetic manner
* Maintain accurate and up-to-date patient information in our electronic medical record system
* Collaborate with healthcare teams to ensure seamless care coordination

Requirements:
* High school diploma or equivalent required; medical office experience preferred
* Excellent communication, organizational, and time management skills
* Ability to adapt to changing priorities and processes
* Proficiency in using standard computer and office equipment

Benefits:
* Competitive hourly rate, with opportunities for growth and advancement
* Comprehensive benefits package, including medical, dental, and vision coverage
* Paid time off, sick leave, and extended illness bank for vacation, health, and personal needs
* 401(k) plan with employer match and financial planning guidance for retirement savings

Our Mission:
To deliver exceptional patient care and build strong relationships with our community, fostering a culture of compassion and teamwork.

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