Front Desk Medical Assistant

3 days ago


West Covina, California, United States Royalty Medical Solutions Full time

Royalty Medical Solutions is currently seeking a highly skilled and motivated Front Desk Medical Assistant - Client Support to join our team. In this role, you will be responsible for providing top-notch client support while working in a fast-paced medical environment.

About Us

We are a leading provider of comprehensive healthcare services to patients across various locations. Our team is dedicated to delivering exceptional patient care while maintaining a positive and supportive work environment.

The estimated salary range for this position is $45,000-$60,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Key Responsibilities
  • Manage the front desk area, ensuring it remains clean, organized, and well-stocked.
  • Schedule and confirm patient appointments, manage patient records, and verify demographic and insurance information.
  • Collect patient co-pays and process payments, maintaining accurate financial records.
  • Answer phone calls and respond to inquiries, providing excellent customer service at all times.
  • Assist healthcare providers with clinical tasks, such as rooming patients, taking vital signs, and documenting medical history.
Requirements
  • High school diploma or equivalent.
  • Phlebotomy certification.
  • Able to travel between offices as required.
  • Completion of a recognized Medical Assistant program.
  • Medical Assistant certification is preferred.
  • Prior experience in a medical front office role.
  • Fluency in English and another language.
  • Knowledge of medical terminology and procedures.
  • Proficiency in using electronic health records (EHR) systems.
  • Strong organizational and multitasking skills.
  • Excellent interpersonal and communication skills.
  • Ability to work well in a fast-paced environment.

We are an equal opportunity employer committed to providing an inclusive and welcoming environment for all members of our community.


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