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Senior Messaging Solutions Engineer

2 months ago

Whippany, New Jersey, United States Barclays Full time
Position Overview:
As a Senior Messaging Solutions Engineer, you will play a pivotal role in shaping the email infrastructure for a global financial services organization. Your expertise will be crucial in addressing complex organizational challenges related to email systems and network operations.

Key Responsibilities:
  • Design and implement robust solutions for intricate email infrastructure issues, collaborating closely with technical support teams to ensure effective resolutions.
  • Utilize problem management systems to enhance process efficiencies through systems management and integration functions.
  • Conduct proactive monitoring and maintenance of operations systems, ensuring optimal performance through regular system checks and scheduled activities.
  • Apply your knowledge of MS Exchange Servers, MS Office 365, and MS Azure to maintain a high-performing email infrastructure that meets compliance standards.
  • Analyze technical communications regarding internal email services that support a vast number of inboxes.
  • Engage in technical change review meetings to assess the impact of proposed changes on email services.
  • Lead discussions with global Subject Matter Experts to evaluate service positions, assign tasks, and address escalation issues.
  • Ensure that email services operate within established Service Level Agreements.
  • Test and deploy new features and updates in controlled environments to validate concepts.
  • Conduct review cycles of messaging services to identify and eliminate technical challenges.
  • Serve as a Subject Matter Expert for the MS Exchange suite of products.

Qualifications:
Applicants must possess a minimum of a Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field, along with at least five years of relevant experience in roles such as Messaging Engineer or Messaging Analyst.

Additionally, candidates should have at least three years of experience in the following areas:
  • Expertise in messaging and collaboration product stacks, including MS 365 Cloud Productivity Suite and MS Exchange Server.
  • Experience in technology design and engineering to modernize email services and enhance collaboration.
  • Proficiency in planning and deploying messaging solutions aligned with organizational technology roadmaps.
  • Skills in configuring and maintaining lab environments for solution development.
  • Involvement in solution delivery and defect management processes, including documentation maintenance.
  • Ability to utilize PowerShell scripting for workflow automation.
  • Collaboration with stakeholders to ensure the integrity and availability of email services.

Work Environment:
As part of a forward-thinking organization, you will contribute to a dynamic workplace culture that values innovation and collaboration. At Barclays, we are committed to fostering a diverse and inclusive environment where every individual can thrive and contribute to our collective success.