Customer Service Representative

5 days ago


Easton MD, United States Hertrich Family of Automobile Dealers Full time

**Key Responsibilities:**

• Answer multi-line phone systems and greet customers in a professional manner.

• Assist customers with their needs in a pleasant and efficient manner.

• Accurately process cash and credit card transactions using a computer system.

• Process customer agreements and maintain accurate records.

• Provide exceptional customer service to internal and external customers.

• Maintain a high level of customer satisfaction through effective problem-solving and communication.

• Work effectively in a team environment to achieve business objectives.

• Maintain a safe and clean work environment, adhering to company policies and procedures.

• Perform other duties as assigned by management.

**About Us:**

• Hertrich Family of Automobile Dealers is a leading dealership group dedicated to providing exceptional customer service and sales experience.

• We strive to build long-term relationships with our customers and community through our commitment to quality and customer satisfaction.



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