Customer Service Ambassador

1 month ago


Beaumont, Texas, United States A.C.E. Executives Full time

About the Role:

The Customer Service Representative position at A.C.E. Executives is a fantastic opportunity to make a real difference in the lives of our customers. As a key member of our team, you will be responsible for delivering exceptional customer experiences that exceed our clients' expectations. Whether it's providing product information, resolving issues, or simply being a friendly face, you will be the face of our company and play a vital role in building long-term relationships with our customers.

Key Responsibilities:

  • Develop a deep understanding of our clients' products and services to effectively communicate their benefits to customers.
  • Maintain accurate records of customer interactions, processed orders, and service schedules.
  • Take initiative to resolve customer issues and concerns in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales goals and exceed customer expectations.
  • Manage a team of Junior Customer Service Representatives to ensure seamless customer service delivery.

Requirements:

We are looking for a highly motivated and customer-focused individual who possesses excellent communication and problem-solving skills. The ideal candidate will have a minimum of a high school diploma and at least one year of experience in a customer-facing role. A passion for delivering exceptional customer experiences and a willingness to learn and grow with our company are essential.

About A.C.E. Executives:

A.C.E. Executives is a dynamic and growing company that values its employees and customers above all else. We offer a collaborative and supportive work environment that encourages growth and development. If you are a customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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