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Security Professional
2 months ago
Heritage Hotels & Resorts is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our guests and employees.
Key Responsibilities- Work under the direction of the Regional Director of Security to ensure the safety and security of our properties.
- Maintain a high level of professionalism and positive approach with coworkers and guests.
- Communicate regularly with leadership regarding security job assignments and required timeframe for proper workflow.
- Follow all safety, sanitation, and health regulations policies.
- Reduce the opportunity for the commission of crimes through thorough, preventive patrol and high visibility of security throughout the premises.
- Watch for unusual, illegal, or dangerous activities occurring on the premises.
- Resourcefully solve any issues that arise and seize control of any problematic situation.
- Address all complaints from guests and debrief with team members in person whenever possible.
- Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
- Aid or seek aid for individuals who are in danger of physical harm or in need of medical attention.
- Respond to emergencies as prescribed in Emergency Service Procedures.
- Patrol all areas of the property and assist guests with room access, valet, bell services, and housekeeping if required during the shift.
- Input all written reports and activity summaries of all incidents answered during shift while adhering to company guidelines on confidentiality.
- Help assure compliance with liquor laws.
- Assist in developing and presenting security-related programs.
- Willingness to be cross-trained to assist at any of our sister properties.
- Part-time employees receive: Dental, Vision, and 401k.
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness, and 401k.
- Strong knowledge of security software and MS Office preferred.
- Excellent verbal and written communication and ability to multitask.
- Ability and willingness to work flexible hours, including weekends, holidays, and late nights.
- Ability to work on your feet for eight hours or more.
- Must be able to lift/push/reach for/carry 30+ pounds frequently.
- Minimum of 2 years or equivalent combination of education and experience; security management ideal, hospitality experience preferred.
- High school diploma or equivalent experience/training.
- CPR Certification and Driver's License Required, Alcohol Servers License preferred.
