Medical Receptionist

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at SB Clinical Practice Management. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

• Answer and direct phone calls, take messages, and ensure timely delivery of messages
• Assess telephone calls, determine urgency, and refer urgent medical queries to physicians or nurses as needed
• Maintain a clean and organized reception area, ensuring a positive patient experience
• Utilize Electronic Medical Record (EMR) systems for check-in/check-out processes, verifying patient demographics, insurance information, and obtaining patient signatures on applicable forms
• Enter/scan patient data into the EMR, collect payments, and process accordingly
• Facilitate patient flow by notifying providers of patients' arrival, delays, or backlogs, and communicate with staff and patients as needed
• Schedule patient appointments, remind patients of necessary documentation, and schedule services or procedures as required
• Obtain/retrieve referrals, authorizations, and eligibility verification as needed
• Provide additional coverage for night hours and weekends, updating and maintaining client information

• High School diploma/GED
• Strong organizational and communication skills (verbal and written)
• Excellent typing skills and friendly telephone etiquette
• Preferred qualifications: Graduate of an accredited Medical Office Administration program, 6 months experience as a Medical Receptionist in a high-volume physician practice, 1 year of clerical experience, proficiency in using an EMR and practice management system

This is a full-time position with hours varying, including evenings and occasional Saturdays. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.

We offer a competitive salary and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.