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Restaurant Operations Manager

2 months ago

Midlothian, Virginia, United States Papa John's Full time
About the Role

Papa John's is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of restaurant operations, including inventory management, labor scheduling, and customer service.
  • Team Leadership: Lead and develop a team of employees, providing coaching, training, and feedback to ensure excellent customer service and high-quality products.
  • Customer Service: Provide exceptional customer service, responding to customer concerns and resolving issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure adequate stock and minimize waste.
  • Labor Scheduling: Schedule employees to ensure adequate staffing levels, including evenings, weekends, and holidays.
  • Quality Control: Ensure high-quality products are delivered to customers, including food preparation, presentation, and packaging.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of restaurant management experience, including supervisory experience.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and basic math and accounting skills.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
What We Offer
  • Competitive Salary: Competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: Collaborative and supportive team environment.