Restaurant Manager

2 weeks ago

Austin, Texas, United States Compass Group, North America Full time
Restaurant Manager Job Summary

We are seeking a highly skilled Restaurant Manager to lead our fine dining service team. As a Restaurant Manager, you will be responsible for the effective execution of service for restaurant outlets within a hotel or conference center.

Key Responsibilities:
  • Hire, train, and develop all front-of-house restaurant staff in fine dining service standards
  • Maintain schedules, payroll, and other administrative support
  • Maintain food and beverage cost controls, including inventory and pars
  • Organize and conduct pre-shift and departmental meetings daily
  • Maintain communication with all departments to ensure customer service needs are met
  • Create seating charts and station assignments daily, following up with support staff on daily expected business
  • Maintain all reservation systems and book to accommodate business demands
  • Create side work assignments and ensure completion with wait staff
  • Maintain the highest level of client/guest satisfaction
  • Maintain cleanliness and presentation of the dining room area
  • Ensure the highest level of service to clients and their guests
  • Investigate and resolve all client/guest complaints in a timely, professional, and diplomatic manner
Preferred Qualifications:
  • Bachelor's degree in hospitality or equivalent fine dining experience
  • Two to three years of upscale fine dining experience with at least one year of management experience
  • Strong knowledge of current food and industry trends, as well as fine dining points of service
  • Cash handling and reconciliation of cash banks and POS systems
  • Ability to hire, develop, train, coach, and counsel hourly associates
  • Ability to plan, market, and execute special events/promotions
  • Ability to monitor and track budgets and expenditures
  • Excellent written and verbal communication skills
  • Excellent knowledge of customer service techniques and current service standards
  • Must be able to remain poised and focused under pressure
  • Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Professional appearance and demeanor required

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

Flik Hospitality Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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