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Wellness Massage Specialist

2 months ago

San Antonio, Texas, United States Woodhouse Spas Full time
Overview

Massage Therapists are integral to enhancing the overall experience within a luxury spa environment by delivering outstanding massage and bodywork services through various therapeutic techniques. They must possess a warm demeanor, be attentive to guests' preferences, and have a genuine enthusiasm for wellness.

Key Responsibilities
  • Greet each guest warmly and introduce themselves professionally.
  • Prepare guests for treatments following established protocols.
  • Review intake forms to gather essential information about guests.
  • Administer a variety of massage and body treatments, performing up to 7-8 sessions daily.
  • Inform guests about the benefits of the services provided.
  • Suggest enhancements that complement the selected treatments and explain their advantages.
  • Educate guests on the products utilized during their services.
  • Recommend retail products for home care and instruct guests on their proper use.
  • Communicate current spa promotions effectively to guests.
  • Maintain a serene environment by speaking only when necessary.
  • Document relevant guest information accurately.
  • Ensure treatment rooms and preparation areas are organized and clean.
  • Adhere to all company policies and procedures.
  • Be prepared to perform all service offerings and signature protocols.
  • Ensure an inviting atmosphere with appropriate lighting, music, cleanliness, and aromatherapy.
  • Support team members and contribute to a collaborative environment.
  • Maintain the care and cleanliness of spa tools and equipment.
  • Follow safety, sterilization, and sanitation protocols diligently.
  • Perform additional duties as assigned.
  • Communicate effectively with staff and management to ensure smooth operations.
  • Exhibit professionalism and discretion at all times.
  • Renew licensure as mandated by state regulations.
  • Engage in continuous education to meet state licensing and company requirements.
  • Uphold the integrity of the spa brand.
Qualifications
  • Possess a valid massage therapy license in the practicing state.
  • Demonstrate excellent communication abilities.
  • Adept at assessing guest needs and preferences.
  • Exhibit strong time management skills.
  • Efficiently resolve issues as they arise.
  • Available to work flexible hours, including weekends and holidays.
  • Maintain a neat and professional appearance in accordance with company dress code.
  • Physical stamina to stand for extended periods.
  • Capability to lift weights up to 50 pounds.
Organizational Structure

The Massage Therapist role reports directly to the Spa Director.

Compensation
Compensation, hours, and pay may vary based on location and organizational needs. Hours are not guaranteed.

At Woodhouse, we create memorable experiences that extend beyond our spa. Our commitment to mood care is not just a service; it’s a lifestyle. With a luxurious atmosphere, a family-oriented culture, and ample growth opportunities, Woodhouse offers a premier spa experience while prioritizing the well-being of our team members. Enhance your skills, expand your clientele, and discover the profound impact of genuine care in your professional journey.