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Fashion Retail Consultant

2 months ago


Cranston, Rhode Island, United States Madewell (Fairtrade Line) Full time

Location: Cranston, RI, US

Company: Madewell (Fairtrade Line)

About Us

Madewell is a community-focused fashion retailer that celebrates creativity, inclusivity, and self-expression. At the heart of our brand is denim, complemented by a diverse range of wardrobe essentials, including stylish tees, timeless outerwear, classic footwear, and durable bags. We pride ourselves on our commitment to sustainability, a premier customer loyalty program, and community initiatives such as Hometown Heroes and Labels We Love.

Position Overview

As a Sales Associate, you will serve as a vital brand ambassador, infusing your unique style, enthusiasm for our products, and vibrant energy into the sales environment. Your role will involve welcoming customers into the Madewell community, forging authentic connections, becoming knowledgeable about our denim offerings, and assisting customers in expressing their individual styles. You will collaborate with team members and management to enhance business performance, engage in tasks that ensure a seamless shopping experience, and foster a collaborative, friendly, and inclusive atmosphere on the sales floor.

Key Responsibilities

  • Drive sales by surpassing customer service and sales expectations.
  • Participate in training sessions, utilize product knowledge tools, and apply your learning on the sales floor.
  • Assist with store operations to ensure a visually appealing environment for customers.
  • Provide valuable feedback and insights to the management team.
  • Act in accordance with our core values.

Ideal Candidate Profile

You will excel in this role if you:

  • Make excellent first impressions by greeting and connecting with customers genuinely.
  • Have a passion for the brand and a keen sense of fashion.
  • Strive to create memorable, seamless experiences for customers.
  • Bring your best effort to every task and meet your objectives.
  • Are adaptable and ready to enjoy the journey.
  • Utilize technology effectively while ensuring personal interactions remain a priority.
  • Build strong relationships with team members and treat everyone with respect.
  • Are at least 18 years old.
  • Are available during peak times, including evenings, weekends, and holidays.
  • Can perform physical tasks, including lifting and moving items weighing at least 40 pounds.
  • Can navigate all areas of the store and be accessible to customers.

Perks and Benefits

We offer a range of competitive benefits, including:

  • Competitive base pay and bonus opportunities.
  • Flexible scheduling options.
  • Generous merchandise discounts.
  • 24/7 confidential support for personal and work-related concerns.
  • Opportunities for personal and professional growth.
  • Community engagement programs, including volunteer opportunities and charitable matching donations.
  • Comprehensive medical, dental, and vision insurance, along with additional benefits.
  • Paid time off, holidays, parental leave, and other leave options.
  • 401(k) plan with company matching contributions.

We are dedicated to providing equal opportunities to all associates and qualified applicants, regardless of race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, physical or mental disability, or any other legally protected status.