Healthcare Professional

4 days ago

Spokane, Washington, United States Optum Full time

Unlock a New Era in Healthcare


Are you a dedicated healthcare professional seeking a unique opportunity to make a meaningful impact in the lives of patients? Look no further Optum, a leading healthcare company, is seeking a skilled Healthcare Professional - Patient Connect to join our team.


In this role, you will have the opportunity to work with patients who have recently been hospitalized and are in a skilled rehab facility. Your primary responsibility will be to ensure a smooth transition from rehab to home and to prevent readmission. You will capture STAR measures, educate the patient, and document all their acute and chronic diagnoses.


This position provides the ideal opportunity for healthcare professionals to use their experience and education in varying settings to provide guidance and compassion to a vulnerable population during a difficult transition in their healthcare. You will have the autonomy to work independently, communicating pertinent findings to the attending and facility staff.


As a Healthcare Professional - Patient Connect, you will not be managing care but will be responsible for ensuring that all diagnoses are ICD10 coded accurately and documented appropriately to support the diagnosis at that visit. You will also be responsible for ensuring that all quality elements are addressed and documented.


This is a unique opportunity to make a difference in the lives of patients and to be part of a team that is dedicated to providing high-quality care. If you are a motivated and compassionate healthcare professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


Key Responsibilities:


  • Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations.
  • Responsible for ensuring that all diagnoses are ICD10 coded accurately and documented appropriately to support the diagnosis at that visit.
  • The APC is responsible for ensuring that all quality elements are addressed and documented.
  • The APC will do an initial medication review.
  • Must attend and complete all mandatory educational and computer/virtual training requirements.
  • Travel between care sites is mandatory.
  • Care Coordination
  • Communicate with the patient and necessary team members regarding any medical concerns at the time of your visit.
  • Program Enhancement Expected Behaviors
  • Exhibit original thinking and creativity in the development of new and improved methods and approaches to concerns/issues.
  • Function independently and responsibly with minimal need for supervision.
  • Ability to enter available hours into web-based application, at least one month prior to available work time.
  • Demonstrate initiative in achieving individual, team, and organizational goals and objectives.
  • Participate in SCC quality initiatives.
  • Availability to check Optum email intermittently for required trainings, communications, and monthly scheduling.

Requirements:


  • For NPs - Certified Nurse Practitioner through a national board
    • Graduate of an accredited master's degree in Nursing (MSN) program and board certified through the American Academy of Nurse Practitioners (AANP) or the American Nurses Credentialing Center (ANCC), Adult-Gerontology Acute Care Nurse Practitioners (AG AC NP), Adult/Family or Gerontology Nurse Practitioners (ACNP), with preferred certification as ANP, FNP, or GNP

      For PAs - Certified Physician Assistant through a national board: Graduate of an accredited Physician Assistant degree program and currently board certified by the National Commission on Certification of Physician Assistants (NCCPA)
    • Active and unrestricted license in the state which you reside
    • Current active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice)
    • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
    • Ability to lift a 30-pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations
    • Availability to work 24 hours per month, with expectations that 16 of the 24 hours/month could be during off-hours (after 5 pm, on weekends, and/or holidays) not to exceed 960 hours in a calendar year
    • Ability to gain a collaborative practice agreement, if applicable in your state

Preferred Qualifications:


  • 1+ years of hands-on post grad experience within Long Term Care
  • Understanding of Geriatrics and Chronic Illness
  • Understanding of Advanced Illness and end of life discussions
  • Proficient computer skills including the ability to document medical information with written and electronic medical records
  • Ability to develop and maintain positive customer relationships
  • Adaptability to change

About Optum:


At Optum, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


Diversity and Inclusion:


UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


Drug-Free Workplace:


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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