Cake Decorator

2 months ago


Wooster, Ohio, United States BellStores Inc Full time
About the Role

We are seeking a skilled Cake Decorator to join our team at BellStores Inc. As a Cake Decorator, you will be responsible for creating visually appealing cakes that meet our high standards of quality and excellence.

Key Responsibilities
  • Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings.
  • Ensure all cake products meet our standards of quality and excellence.
  • Prepare and decorate cake products according to customer specifications and all applicable standards and procedures.
  • Properly and safely operate and maintain DQ cake and soft serve equipment while following all health and safety standards.
  • Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions, and other peak cake occasions.
  • Keep Dairy Queen display freezer full at all times to the proper level with a variety of cakes attractively displayed.
  • Conducts sampling and actively sells products.
  • Take and fill customer cake orders in a professional and timely manner.
  • Be pleasant and alert to customer needs.
  • Work as a "team" member to assure constant and consistent quality, service, cleanliness, and value to each customer.
  • Clean work area, organize, and stock needed items.
  • Stock and execute proper rotation of products.
  • Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist.
  • Wash counters, tables, restrooms, trash receptacles, gather trash, and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks.
  • Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
  • Inform immediate supervisor promptly of all problems or unusual matters of significance.
  • Perform other duties and responsibilities as requested by management staff.
Accountability
  • Prepare and decorate DQ cakes according to assigned specifications, including cakes for special orders and walk-in customers.
  • Operate cake production area in accordance with established PRIDE standards, policies, and procedures.
  • Assist in the success of the Dairy Queen restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
  • Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
  • Communicate all significant issues, both positive and negative, with management staff.
Qualifications
  • Qualified candidates must exhibit exceptional decorating skills, including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs through examples such as a portfolio.
  • Cake decorator's certification is strongly preferred.
  • Must be able to work in and out of different temperature ranges.
  • Handling soft serve ice cream products constantly.
  • Must be able to perform under pressure in a high-volume DQ restaurant, including moving and responding quickly for long periods of time.
  • Capability to stand for long periods of time.
  • Ability to lift up to 50 pounds.
  • Interact with the public and co-workers constantly during shifts.
  • Cleaning up after preparation of soft serve Dairy Queen cakes.
  • Coordination skills to follow instructions and duplicate drawings and letters from projected images.
  • Practice established food-handling procedures to meet any local health regulations.
  • Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.