Cake Decorator
2 months ago
Wooster, Ohio, United States
BellStores Inc
Full time
About the RoleWe are seeking a skilled Cake Decorator to join our team at BellStores Inc. As a Cake Decorator, you will be responsible for creating visually appealing cakes that meet our high standards of quality and excellence.
Key Responsibilities- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings.
- Ensure all cake products meet our standards of quality and excellence.
- Prepare and decorate cake products according to customer specifications and all applicable standards and procedures.
- Properly and safely operate and maintain DQ cake and soft serve equipment while following all health and safety standards.
- Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions, and other peak cake occasions.
- Keep Dairy Queen display freezer full at all times to the proper level with a variety of cakes attractively displayed.
- Conducts sampling and actively sells products.
- Take and fill customer cake orders in a professional and timely manner.
- Be pleasant and alert to customer needs.
- Work as a "team" member to assure constant and consistent quality, service, cleanliness, and value to each customer.
- Clean work area, organize, and stock needed items.
- Stock and execute proper rotation of products.
- Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist.
- Wash counters, tables, restrooms, trash receptacles, gather trash, and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks.
- Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.
- Inform immediate supervisor promptly of all problems or unusual matters of significance.
- Perform other duties and responsibilities as requested by management staff.
- Prepare and decorate DQ cakes according to assigned specifications, including cakes for special orders and walk-in customers.
- Operate cake production area in accordance with established PRIDE standards, policies, and procedures.
- Assist in the success of the Dairy Queen restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.
- Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
- Communicate all significant issues, both positive and negative, with management staff.
- Qualified candidates must exhibit exceptional decorating skills, including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs through examples such as a portfolio.
- Cake decorator's certification is strongly preferred.
- Must be able to work in and out of different temperature ranges.
- Handling soft serve ice cream products constantly.
- Must be able to perform under pressure in a high-volume DQ restaurant, including moving and responding quickly for long periods of time.
- Capability to stand for long periods of time.
- Ability to lift up to 50 pounds.
- Interact with the public and co-workers constantly during shifts.
- Cleaning up after preparation of soft serve Dairy Queen cakes.
- Coordination skills to follow instructions and duplicate drawings and letters from projected images.
- Practice established food-handling procedures to meet any local health regulations.
- Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.