Customer Experience Specialist

3 weeks ago


Hacienda Heights, California, United States El Pollo Loco Full time

At El Pollo Loco, we are seeking a Customer Experience Specialist to join our team. As a Restaurant Service Associate, you will be responsible for ensuring that every customer has an exceptional experience.

About the Role

This is a great opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service. Your primary focus will be on greeting and assisting customers with their orders in a friendly and helpful manner.

Key Responsibilities
  • Greet and assist customers with their orders in a timely and efficient manner
  • Process and assemble customer orders accurately and efficiently
  • Apply suggestive selling techniques to increase sales and enhance the customer experience
  • Welcome customer feedback and address any comments or concerns they may have

We estimate the salary for this role to be around $15-$18 per hour, based on location and experience.



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