Retail Store Associate

4 weeks ago


Baldwin Park, California, United States CVS Health Full time

Role Summary

CVS Health is seeking a dedicated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the overall success of our stores.

Key Responsibilities

  • Provide exceptional customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
  • Focus on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
  • Support opening and closing store activities, when needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
  • Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Requirements

  • At least 16 years of age.
  • Remaining upright on the feet, particularly for sustained periods of time.
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

Preferred Qualifications

  • Previous experience in a retail or customer service setting.

Education

High School diploma or equivalent preferred but not required.



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