Enterprise Telecommunications Specialist
6 days ago
Discover a fulfilling career with General Dynamics Information Technology (GDIT) as an Enterprise Telecommunications Specialist. We are committed to delivering innovative solutions that empower our customers to achieve their missions.
Salary: The estimated hourly rate for this position is between $35.07 and $47.45, based on experience, location, and contractual requirements.
About the Job:
As an Enterprise Telecommunications Specialist, you will play a vital role in ensuring the smooth operation of our clients' telecommunications systems. Your primary responsibilities will include configuring, troubleshooting, and installing voice and video endpoints, as well as providing tier 1 and tier 2 support for configuration and troubleshooting of user profiles within the Skype for Business application and Active Directory.
You will also be responsible for creating, modifying, and removing voicemail user profiles on the voice infrastructure, configuring voice and video conferencing systems, responding to security incident reports, and working with customer tickets in our SupportIT ticketing system.
Requirements:
- Education: High School Diploma/GED
- Required Experience: 1+ years of related experience
- Required Technical Skills: Voice and Video endpoints
- Security Clearance Level: TS/SCI w/Poly
- Required Skills and Abilities: Communication and problem-solving
- Preferred Skills: Skype for Business application
Benefits:
We offer a comprehensive benefits package, including medical plan options, dental plan options, vision plan, 401(k) plan, full flex work weeks, paid time off plans, and other offerings to ensure your income protection and overall well-being.
Why Choose GDIT?
At GDIT, we value our employees and strive to create a safe, smart, and connected world through deep expertise and advanced technology. Our company is committed to empowering our people to lead and learn simultaneously, enabling them to see their impact every day. Join us in shaping the future of technology and making a difference in the lives of others.
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