Insurance Account Specialist

2 weeks ago


Jackson, Mississippi, United States Zack Jordan - State Farm Agent Full time
Insurance Account Representative Opportunity

Zack Jordan State Farm Agency is seeking a dynamic and customer-focused individual to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for delivering an exceptional customer experience through various channels, including phone, email, and chat.

Key Responsibilities:
  • Engage with customers to provide friendly and efficient assistance with policy inquiries, updates, and claims.
  • Utilize digital tools and platforms to connect with a younger demographic and enhance customer satisfaction.
  • Collaborate with a dynamic team to ensure timely and effective issue resolution.
  • Proactively identify opportunities to exceed customer expectations.
Requirements:
  • Excellent communication skills, both written and verbal.
  • Tech-savvy with a familiarity with digital communication tools.
  • Customer-oriented mindset with a strong desire to exceed expectations.
  • Ability to adapt to a fast-paced, evolving work environment.
  • Previous customer service experience is a plus, but not required.
Perks:
  • Competitive base salary with performance-based incentives.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and career advancement.
  • Fun and inclusive work environment with team-building events.
  • Paid company training and trips.
  • Emphasis on work-life balance.

Zack Jordan State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.



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