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Restaurant Server

2 months ago

Pontiac, Michigan, United States Marriott Hotel Pontiac Full time
Job Summary

The Food and Beverage Service Professional is responsible for providing exceptional service to guests in a fast-paced restaurant environment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities
  • Take customer orders and serve food and beverages in a timely and efficient manner.
  • Prepare itemized checks and process payments.
  • Maintain a clean and organized workspace, including tables, counters, and storage areas.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Work effectively as part of a team to ensure seamless service delivery.
  • Stay up-to-date on menu offerings, promotions, and events to provide informed recommendations to guests.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a food and beverage service role preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit transactions.
Benefits
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training program.
  • Uniforms and equipment provided.
  • Discounts on food and beverages.