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Sales Associate
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Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Alex and Ani. As a Sales Associate, you will be responsible for providing exceptional customer service, selling products with the highest level of customer satisfaction, and assisting the management team with day-to-day store operations.
Key Responsibilities
- Be the driving force behind the Alex and Ani message of positive energy
- Develop and maintain expert product knowledge to assist customers
- Operate cash registers, manage financial transactions, and balance drawers
- Introduce promotions and sale opportunities to customers
- Ensure the highest level of customer service by assisting customers with concerns and exchanges
- Communicate client feedback, business trends, and recommendations to the store management team
- Consistently uphold a neat, clean, and organized store and stockroom
- Assist in visual presentation standards and ensure the store is replenished at all times
- Maintain compliance with Retail Operations Policy and Procedures
- Assist the Management team in the protection of all company assets, controlling internal and external loss
Requirements
- Retail Sales experience
- Excellent communication and time-management skills
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
- Capable of lifting up to 40 pounds
- The ability to read, write, and perform basic math
- The ability to stand and walk for extended periods of time
- Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business
Job Family
Retail
Pay Type
Hourly