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Residential Maintenance Specialist

2 months ago

Orlando, Florida, United States The RMR Group Full time

Overview:
The Floating Maintenance Technician plays a crucial role in supporting the Maintenance Supervisor to uphold the physical integrity of the property. This position is essential in ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will execute assigned tasks safely and will take on additional responsibilities as directed by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician will oversee all maintenance duties.

Key Responsibilities:

  • Conduct all operations in alignment with company policies and procedures, as well as state and federal regulations (including Lead Based Paint, ADA, Fair Housing, HAZCOM Program, OSHA, etc.).
  • Maintain a comprehensive understanding of relevant laws and EPA and OSHA regulations.
  • Continuously monitor the condition of the property and promptly address any unsafe situations.
  • Schedule and execute routine preventive maintenance on all designated equipment as instructed by the Maintenance Supervisor and Property Manager. Ensure all tools are kept in excellent condition.
  • Be knowledgeable about all utility meter cut-offs, apartment and fixture cut-offs, and sewer clean-outs.
  • Perform clean-up duties in work areas and adhere to safety protocols.
  • Ensure that storage spaces remain secured when not in use.
  • Diagnose and carry out minor or routine maintenance or repairs, including but not limited to:
    • Electrical and plumbing systems
    • Heating and cooling systems
    • Appliances
    • Irrigation systems
    • Exterior structures such as stairs, gates, fences, and patios
    • Flooring materials including tile and carpet
    • Roofing and gutter systems
    • Lighting fixtures
    • Fireplaces and ceiling fans
    • Gas fixtures and appliances
    • Doors, cabinets, windows, and sliding glass doors
    • Boilers and heating systems
    • Locks and security systems
    • Addressing ceiling leaks and wall issues
    • Pool areas and related equipment
  • Inspect and assist in coordinating necessary make-ready repairs and services. Support make-ready staff as needed to meet deadlines.
  • Report significant repairs and requisition needs to the Maintenance Supervisor before any expenditure.
  • Change and rekey locks as necessary.
  • Assist in the movement of heavy appliances and equipment as required.
  • Fulfill any other requests made by the Maintenance Supervisor, Property Manager, Service Director, Regional Manager, or other company officials as needed.

Qualifications:

  • Strong proficiency in written, verbal, and arithmetic skills.
  • Ability to manage multiple tasks effectively and lead the service team.
  • Solid knowledge of carpentry, electrical, plumbing, and other skills necessary for daily operations.

Education and Experience:

  • Current certifications in EPA, CPO, and HVAC.
  • A minimum of 2 years of experience in property management.
  • High School Diploma required; college education preferred.
  • Willingness to pursue further certifications as required by industry standards and regulations.

Supervisory Responsibility:

N/A

Supervisory Controls:

  • The Maintenance Technician reports directly to the Maintenance Supervisor.
  • The Maintenance Technician is responsible for planning and executing regular duties and addressing any issues in accordance with established objectives and company practices.

Physical Demands:

This role is physically demanding, involving minimal sitting and requiring walking, standing, bending, and carrying moderate items. No special physical demands are necessary to perform the work.

Work Environment:

Approximately 10% of the work will be conducted in an office setting, focusing on record-keeping and vendor ordering, while 90% will occur on property grounds, necessitating the ability to walk long distances, lift up to 75 lbs., climb, and operate heavy machinery. Must possess personal hand tools and equipment as required by the property needs. Reliable transportation and a valid driver's license are essential, along with availability for contact 24/7 as duties require. This position may involve travel to assist at other properties within the region.

The work environment may involve typical risks or discomforts requiring standard safety precautions, with adequate lighting, heating, and ventilation in office areas, except when working outdoors.

The described work environment and physical demands are representative of those necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.