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Coffee Shop Supervisor

2 months ago

Hurst, Texas, United States ECI Management Group Full time

Job Summary:

ECI Management Group is seeking a highly skilled and experienced Cafe Supervisor/Barista to join our team. As a key member of our operations team, you will be responsible for ensuring an exceptional customer experience in our cafe.

Key Responsibilities:

  • Customer Service: Greet customers warmly and provide them with menus and information about our drinks and food offerings.
  • Order Taking and Preparation: Take orders accurately and prepare beverages and food to our high standards.
  • Team Leadership: Supervise and lead a team of baristas to ensure efficient and effective service.
  • Inventory Management: Manage inventory levels and ensure that we have sufficient stock of ingredients and supplies.
  • Health and Safety: Maintain a clean and safe working environment and ensure that all health and safety regulations are met.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service.

Requirements:

  • Leadership Experience: Proven experience of leading and developing a team in a customer-focused retail business.
  • Problem-Solving Skills: Effective problem-solving and decision-making skills to resolve customer complaints and issues.
  • Organizational Skills: Well-organized and detail-oriented with the ability to multitask and prioritize tasks.
  • Communication Skills: Strong verbal and written English language skills to communicate effectively with customers and colleagues.

Working Hours: Various shifts available from 7:00am to 4:30pm, Monday to Friday.

Compensation: $18 per hour.