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Cashier

2 months ago

Clifton Park, New York, United States Lowe's Full time

{"title": "Checkout Associate", "subtitle": "Assist customers with purchases and provide excellent customer service", "sections": [{"title": "Essential Functions", "content": "\u2022 Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously\u2022 Approaches and interacts with customers to proactively recommend products and services appropriately\u2022 Proactively greets, assists, and engages with multiple customers on multiple registers at the same time\u2022 Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 Thanks, the customer for their business and invites them back to shop at Lowe's\u2022 Actively seeks out and greets customers to identify and understand their needs at check out\u2022 Sincerely thanks every customer for their business and invites them back to Lowe's\u2022 Builds and maintains knowledge of the company's products and services\u2022 Proactively recommends appropriate products, credit programs, and protection plans related to Lowe's products during check out\u2022 Uses a cash register, assisted self-checkout registers, or mobile checkout unit to process sales transactions, returns, and refunds according to company guidelines\u2022 Removes security tags, verifies product information, and bags merchandise for customers\u2022 Responds to EAS alerts\u2022 Answers incoming phone calls and directs calls or takes messages as needed\u2022 Calls for assistance to open additional registers to accommodate high customer volume\u2022 Ensures merchandise is accurately scanned\u2022 Prepares register area throughout the day; by confirming functionality of registers and scanners and stocking register supplies\u2022 Fills and faces coolers, shelves, and merchandising areas around the front end\u2022 Inspects returned merchandise for damages and place returned merchandise in the appropriate areas\u2022 Assists with Pick Up In Store customer experience by picking and staging merchandise\u2022 Enters and submits customer orders accurately, prints order tickets, verifies receipts, places online orders, and signs off on loading tickets\u2022 Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection\u2022 Complies with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas\u2022 Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates\u2022 Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices\u2022 Operates store equipment as needed depending on one's specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compactor baler)\u2022 Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts)\u2022 Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers\u2022 Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns\u2022 In addition to the above responsibilities, this individual is held accountable for other duties as assigned\u2022 Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information\u2022 Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment\u2022 Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 High school diploma or equivalent\u2022 Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 Pay Range: $16.75 per hour\u2022 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page\u2022 Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law\u2022 Pay Range: $21.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit \u2022 Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts)\u2022 Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers\u2022 Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns\u2022 In addition to the above responsibilities, this individual is held accountable for other duties as assigned\u2022 Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information\u2022 Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment\u2022 Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 High school diploma or equivalent\u2022 Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 Pay Range: $16.75 per hour\u2022 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page\u2022 Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law\u2022 Pay Range: $21.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit \u2022 Associates supporting the Administrative office create, manage, and update reports (Examples: Accounts Receivable Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts)\u2022 Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers\u2022 Associates may work in different checkout areas of the store, to include: Assisted Self-Checkout, Lumber, Mainline, Outside Lawn & Garden, or Returns\u2022 In addition to the above responsibilities, this individual is held accountable for other duties as assigned\u2022 Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information\u2022 Less than 1 year of experience standing and navigating throughout the checkout areas for extended periods of time in a retail store environment\u2022 Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 High school diploma or equivalent\u2022 Less than 1 year of experience actively moving throughout a fast-paced self-checkout area, monitoring customer scanning of product, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions\u2022 Pay Range: $16.75 per hour\u2022 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page\u2022 Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law\u2022 Pay Range: $21.70 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ", "content_type": "html"}], "section_titles": ["Essential Functions", "Customer Service", "In-stock", "Clean and Safe Stores", "General"]}