Customer Service Representative

5 days ago


Bradenton, Florida, United States FLF Holdings LLC Full time
Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FLF Holdings LLC. As a key member of our community, you will be responsible for providing exceptional service to our residents and guests, ensuring a positive and welcoming experience for all.

Key Responsibilities:
  • Provide exceptional customer service to residents and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including answering phone calls, handling guest requests, and maintaining a clean and organized workspace.
  • Assist with resident services, such as scheduling appointments, processing paperwork, and providing information about community amenities.
  • Collaborate with other team members to ensure seamless communication and a high level of customer satisfaction.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required; college degree in hospitality or a related field preferred.
  • Minimum one year of customer service experience, preferably in a residential or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work a flexible schedule, including weekends and holidays, as needed.
  • Valid driver's license and current automobile insurance required.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a positive impact on our residents and community.


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