Room Attendant

2 weeks ago

Boise Idaho, United States TownePlace Boise Full time

Job Overview:
Información disponible en español a continuación.


A Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, welcoming, and well-maintained. This position involves daily servicing of guest rooms according to established hotel protocols, which includes restocking supplies, changing bed linens, and replenishing guest amenities while adhering to safety and company standards.

Additionally, this role may require performing 'deep cleaning' tasks within guest rooms as part of routine maintenance duties.


El Asistente de Habitaciones tiene un papel crucial en asegurar que las habitaciones de los huéspedes se mantengan limpias, acogedoras y bien cuidadas. Esta posición implica el servicio diario de las habitaciones de acuerdo con los protocolos establecidos del hotel, que incluye reabastecer suministros, cambiar la ropa de cama y reponer las amenidades de los huéspedes mientras se adhiere a las normas de seguridad y de la empresa.

Además, este rol puede requerir realizar tareas de 'limpieza profunda' dentro de las habitaciones de los huéspedes como parte de las tareas de mantenimiento rutinarias.


Key Responsibilities:

Qualifications:
High School diploma or equivalent preferred, along with experience in hospitality or a related field.


This role demands meticulous attention to detail and the ability to communicate effectively with guests and team members, both verbally and in writing.

Must convey information and ideas clearly.

Must be capable of quickly and accurately evaluating and selecting among various courses of action.

Must perform well in high-pressure situations.

Se prefiere diploma de enseñanza secundaria o equivalente, junto con experiencia en hospitalidad o un campo relacionado.

Este rol exige una atención meticulosa al detalle y la capacidad de comunicarse efectivamente con huéspedes y compañeros de equipo, tanto verbalmente como por escrito.

Comunicar información e ideas de manera clara.

Capacidad para evaluar y seleccionar rápidamente entre diversas opciones de acción.

Desempeñarse bien en situaciones de alta presión.

Essential Duties:
Engage with guests and team members in a friendly, service-oriented manner.


Maintain consistent attendance in line with Aimbridge Hospitality standards, as dictated by scheduling needs.


Uphold high standards of personal grooming and appearance, including wearing the appropriate uniform and name tag while on duty (as per brand standards).

Adhere to Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.

Thoroughly clean and restock the designated number of guest rooms during each shift.

Complete all pre-cleaning tasks, including preparing the housekeeping cart with necessary guest supplies, cleaning products, and linens.

Remove all waste and soiled linens from guest rooms.

Perform additional tasks as assigned by the supervisor or manager.

May be required to disassemble furniture or items in guest rooms for deep cleaning purposes.


Deep cleaning tasks may include, but are not limited to, changing air conditioning filters, cleaning AC coils, touching up paint on walls and moldings, and addressing scratched furniture.

Mantener un trato cordial y servicial hacia los clientes y entre los empleados.


Presentarse regularmente al trabajo conforme a las normas de Aimbridge Hospitality y según lo exija el programa de trabajo.


Mostrar una apariencia personal e higiene impecables, lo que incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca).

Cumplir en todo momento con las normas y reglamentaciones de Aimbridge Hospitality para asegurar una operación eficiente del hotel.

Limpiar y surtir completamente las habitaciones requeridas en cada turno.


Completar todos los deberes de limpieza previa, incluyendo la preparación del carro de limpieza con artículos para los huéspedes, productos de limpieza y ropa de cama.

Eliminar todos los desechos y la ropa de cama sucia de las habitaciones.

Llevar a cabo otras tareas según lo asignado por el supervisor o gerente.

Puede ser necesario desmontar muebles o artículos en la habitación de invitados para realizar una limpieza profunda.


Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de aire acondicionado, limpiar las bobinas de aire acondicionado, retocar la pintura en las paredes y molduras, y atender muebles rayados.


Property Overview:
The TownePlace Suites Boise Downtown, recently renovated, is a preferred choice for travelers visiting Boise, ID.

Guests can enjoy a delicious breakfast at our complimentary buffet, maintain their fitness routine at the gym, take a refreshing swim in the indoor pool, or connect to the internet via our complimentary WiFi.

Our prime location, just minutes from the Boise Airport, is perfect for both business and leisure travelers.

We are conveniently situated near major attractions in Boise, including local universities, corporate offices, and vibrant downtown shopping and dining areas.



Company Overview:


As a leader in third-party hotel management, our expanding portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring a range of international lodging brands, luxury hotels, destination resorts, and lifestyle properties.

Our global team is dedicated to providing exceptional service to our guests and achieving outstanding results, thriving in a culture that inspires everyone to excel.

Join a world of opportunities with Aimbridge Hospitality.

Benefits:
After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:

Now offering Daily Pay - inquire with your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

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