Customer Service Representative

3 days ago


Redwood City, California, United States Costco Full time

**Job Description:** Customer Service Representative

Costco is a leading retailer that operates a chain of membership-based warehouses. We are seeking a skilled Customer Service Representative to join our team.

About the Role:

The Customer Service Representative will be responsible for providing exceptional customer service while accurately and efficiently processing customer purchases.

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Scan and process customer purchases accurately.
  • Handle cash, credit, and debit transactions.
  • Ensure proper pricing and apply discounts as necessary.
  • Answer customer inquiries and resolve any issues or concerns.
  • Bag merchandise and assist with cart retrieval when needed.
  • Maintain a clean and organized checkout area.
  • Follow all company policies and procedures.

Requirements:

  • High school diploma or equivalent.
  • Previous cashier or customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle transactions accurately and efficiently.
  • Basic math skills and attention to detail.
  • Ability to stand for extended periods and lift up to 25 pounds.

Estimated Salary:** $40,000-$50,000 per year

Benefits: We offer competitive pay, benefits, and opportunities for career advancement.



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