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Sales Associate

2 months ago

Elizabeth City, North Carolina, United States Rack Room Shoes Full time
{"title": "Sales Associate", "description": "Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales and work goals.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for our customers.
  • Maintain a high level of product knowledge and fitting skills to assist customers with their purchases.
  • Process sales and POS terminal transactions accurately and efficiently.
  • Maintain awareness of all current sales promotions and merchandise presentation.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
Requirements
  • Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
  • Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of the policies and procedures.
  • Basic visual merchandising skills and an understanding of the Store Presentation Standards.
About Rack Room Shoes

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.

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