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Medical Office Assistant

2 weeks ago


Morristown, Tennessee, United States Atlantic Health System Full time
Job Summary

We are seeking a highly skilled Medical Office Associate to join our team at Atlantic Health System. As a key member of our staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced physician office setting.

Key Responsibilities:

  • Manage incoming phone calls and respond to patient inquiries
  • Greet patients and visitors, ensuring a positive first impression
  • Schedule appointments and confirm patient visits
  • Enter demographics and patient information into our electronic medical records system
  • Verify insurance coverage and collect co-pays
  • Balance cash and maintain accurate financial records
  • Process pre-authorizations, referrals, and medical records releases
  • Perform other related duties as assigned
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Prior administrative experience in a healthcare setting (preferable)
  • Basic knowledge of computerized scheduling systems and EMR software

Preferred Qualifications:

  • Excellent verbal and written communication skills
  • Demonstrated ability to multitask and prioritize tasks effectively
  • Proficiency with Microsoft Office suite