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Network Operations Center Support Specialist

3 weeks ago


Belleville, Illinois, United States Global Enterprise Services, LLC Full time

Our client, a leading provider of IT services to the US Department of Defense, is seeking an experienced Network Operations Center Support Analyst to join their team. The selected candidate will be responsible for monitoring trouble tickets, analyzing ticket status, and coordinating with technicians to resolve incidents.

This position requires a strong understanding of network terminologies, MS Office suite, and experience with customer service or call center environments. The ideal candidate should possess a DoD Secret clearance and be a US Citizen.

Salary: Estimated $65,000 - $80,000 per annum, depending on experience

Location: O'Fallon, IL (Scott Air Force Base)