Retail Sales Team Member
5 days ago
About Us:
Kohl's is committed to delivering an exceptional shopping experience for our customers. We strive to provide a welcoming and inclusive environment where customers feel valued and supported.
Job Description:
We are seeking a highly motivated and customer-focused Store Associate to join our sales floor team. As a key member of our team, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and meeting sales goals.
Responsibilities:
- Provide exceptional customer service by engaging with customers, answering questions, and offering assistance with products and services.
- Operate a cash register, scan items, bag merchandise, and handle different methods of payment accurately and efficiently.
- Meet individual sales targets, such as credit and loyalty goals.
- Support inventory accuracy through accurate completion of point of sale and merchandise disposition practices.
- Train new hires on sales floor processes, including point of sale procedures and brand standards.
- Participate in daily sales processes, such as register balancing and supply replenishment.
Expectations:
- Act with integrity, honesty, and foster teamwork in an inclusive culture.
- Exercise good judgment and discernment when making decisions.
- Demonstrate a customer service mindset, anticipating customer needs and resolving issues satisfactorily.
- Accomplish multiple tasks within established timeframes.
- Follow company policies, procedures, standards, and guidelines.
- Maintain adherence to company safety policies for associate and customer safety.
- Receive direction from supervisors/managers and respond proactively.
Requirements:
- Excellent customer service skills and ability to multitask with strong attention to detail.
- Verbal/written communication and interpersonal skills.
- No prior retail experience required.
- Must be 16 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
Benefits:
We offer competitive compensation and benefits, including medical, dental, and vision insurance, paid time off, and opportunities for advancement.
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