Front Office Operations Specialist

3 weeks ago


Jacksonville, Florida, United States The Center for Orthopedic and Research E Full time
Job Overview
The Center for Orthopedic and Research E is seeking a highly skilled Front Office Operations Specialist to join our team in Jacksonville, FL. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing scheduling, and ensuring the smooth operation of our clinic.

Responsibilities:
  • Promote excellent customer service by greeting patients, answering phone calls, and responding to emails.
  • Schedule appointments, manage patient flow, and coordinate with healthcare providers to ensure efficient care delivery.
  • Collect demographic and insurance information, process payments, and maintain accurate records.
  • Maintain confidentiality and handle sensitive patient information with discretion.

Requirements:
  • High school diploma or equivalent required; one year of experience in patient services or a related field preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Basic computer skills and knowledge of medical terminology.
  • Bilingual (English/Spanish) a plus.

Benefits:
  • Competitive salary: $43,000 - $55,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching.
  • Paid time off and holidays.

About Us
The Center for Orthopedic and Research E is a leading provider of orthopedic care in Jacksonville, FL. We are committed to delivering exceptional patient experiences, advancing medical research, and promoting community health.

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