Bellstand Attendant

We are seeking a skilled Bellstand Attendant to join our team at The Ritz-Carlton Los Angeles. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.

• Greet and escort guests to their rooms, ensuring a warm and welcoming arrival experience.
• Open doors and assist guests/visitors entering and leaving the property, providing assistance with luggage and other needs as required.
• Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
• Identify and explain room features to guests, including the use of room keys, mini-bars, and in-room safes.
• Transport guest luggage to and from guest rooms and/or designated bell areas, ensuring timely and efficient service.
• Assist with luggage storage and retrieval, maintaining a high level of organization and attention to detail.
• Assist guests/visitors in and out of vehicles, including loading and unloading luggage, and provide directions as needed.
• Arrange transportation for guests/visitors, recording advance requests as necessary.
• Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.

• High school diploma or equivalent required.
• No related work experience necessary, but a positive attitude and willingness to learn are essential.
• Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
• Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
• Ability to lift, carry, and move objects weighing up to 50 pounds, with assistance available for heavier items.
• Ability to stand, sit, or walk for extended periods, with regular breaks as needed.

As a Bellstand Attendant with Marriott International, you will enjoy a competitive hourly rate of $20.00, as well as a range of benefits, including health care, retirement plans, and paid time off. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.

At Marriott International, we believe in empowering our employees to be their best selves, and we offer a range of opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.