Strategic Process Improvement Specialist

3 weeks ago


New York, New York, United States HarperCollins Full time

Company Overview: HarperCollins Publishers is a leading publisher of books, seeking a talented individual to join their Strategy and Operations team as a Junior Analyst. This role offers an exciting opportunity for someone who is organized, analytical, and interested in learning about the publishing industry on a strategic and global scale.

Salary: The salary range for this position is $65,000-$70,000. HarperCollins aims to attract top talent with competitive compensation offers tailored to each candidate's experience and skills.

Job Description:

Main Responsibilities
  • Conduct employee interviews and analyze business processes to identify areas for improvement.
  • Draft IT project requests and business requirements to inform technical solutions.
  • Track performance against key metrics and KPIs in collaboration with finance.
  • Design and deliver business process improvements, system implementations, and cost-saving initiatives.
  • Report regularly on transformation progress.

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Internship or coursework in business process reengineering or process improvement roles.
  • Strong analytical and problem-solving skills, with proficiency in process mapping and modeling tools.
  • Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams.

Benefits:

  • A comprehensive benefits package, including physical health, retirement, and savings plans.
  • An equal opportunities employer, committed to diversity and inclusion.


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