Patient Financial Advocate- Kaseman Internal Medicine

4 days ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
Customer Service and Caring Practices

We are seeking a skilled Patient Financial Advocate to join our team at Kaseman Internal Medicine. As a key member of our team, you will be responsible for delivering exceptional patient experience by utilizing our CARES, AIDET, and EPE tools.

Key Responsibilities:

  • Address and attempt to resolve patient complaints in a timely and effective manner.
  • Utilize key words such as "Financial", "Patient", "Internal", "Advocate", "Medicine", and "Intern" to ensure accurate and efficient communication.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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