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Customer-Facing Security Expert
2 months ago
XM Cyber is a leading hybrid cloud security company that's revolutionizing the way organizations approach cyber risk. Our Exposure Analyst role is critical in delivering top-notch exposure remediation services to our clients and prospects.
Key Responsibilities:
- Establish and maintain strong relationships with customers, providing exceptional customer service and support
- Conduct thorough assessments of customers' IT and cloud infrastructure to identify exposures, vulnerabilities, and potential security risks
- Configure and utilize XM Cyber platform to identify and prioritize exposures effectively
- Collaborate with cross-functional teams to ensure timely and effective exposure remediation actions
- Proactively monitor and track remediation progress, providing regular updates and status reports to customers
Requirements:
- Proven 5+ years experience as a Security Analyst or in a similar customer-facing role, with expertise in exposure remediation, vulnerability management, or threat hunting
- Knowledge of exposure assessment methodologies, vulnerability scanning tools, and best practices in exposure mitigation
- Familiarity with security frameworks such as CIS Controls, NIST, or ISO 27001, and regulatory requirements such as GDPR or HIPAA
- Familiarity with one or more main cloud providers (AWS/GCP/Azure) and cloud security best practices
- Strong analytical and problem-solving skills, with excellent communication and presentation skills
- Fluent in English, with other languages an advantage