Business Systems Analyst
1 week ago
We are seeking a highly skilled Business Systems Analyst to join our team at Summit Federal Credit Union. As a Business Systems Analyst, you will play a critical role in supporting the Credit Union's technology platforms by gathering business requirements, creating detailed documentation, and performing analysis to facilitate system updates, integrations, and new implementations.
Key Responsibilities:
- Assist with technology systems support for various Third-Party Credit Union platforms, including Online/Mobile Platforms, Loan Origination Systems, Mortgage Origination Systems, Credit/Debit Card Processing Platforms, Automated Teller Machines, and Payment Processing Systems.
- Collaborate with team members to troubleshoot and resolve system issues, ensuring timely and accurate resolutions.
- Assist with system updates, new releases, patches, and integrations as needed, including testing and documentation.
- Maintain a general understanding of Credit Union technology platforms to support project tasks and troubleshooting.
Requirements:
- 2-year degree in a technical/business or related area, or mix of education/experience (4-year degree preferred)
- 3-5 years of experience in technology administration/business analyst/project support
Preferred Qualifications:
- Microsoft Office Suite, particularly: Outlook, Word, Forms, and Excel
- Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems
- Cash Machine technologies
- Teller and Banking Software
Work Environment:
- Professional Office Environment
- Overhead Lighting
Safe Work Performance Expectations:
- We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct.
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