Business Systems Analyst

1 week ago


Rochester, New York, United States Summit Federal Credit Union Full time
Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at Summit Federal Credit Union. As a Business Systems Analyst, you will play a critical role in supporting the Credit Union's technology platforms by gathering business requirements, creating detailed documentation, and performing analysis to facilitate system updates, integrations, and new implementations.

Key Responsibilities:

  • Assist with technology systems support for various Third-Party Credit Union platforms, including Online/Mobile Platforms, Loan Origination Systems, Mortgage Origination Systems, Credit/Debit Card Processing Platforms, Automated Teller Machines, and Payment Processing Systems.
  • Collaborate with team members to troubleshoot and resolve system issues, ensuring timely and accurate resolutions.
  • Assist with system updates, new releases, patches, and integrations as needed, including testing and documentation.
  • Maintain a general understanding of Credit Union technology platforms to support project tasks and troubleshooting.

Requirements:

  • 2-year degree in a technical/business or related area, or mix of education/experience (4-year degree preferred)
  • 3-5 years of experience in technology administration/business analyst/project support

Preferred Qualifications:

  • Microsoft Office Suite, particularly: Outlook, Word, Forms, and Excel
  • Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems
  • Cash Machine technologies
  • Teller and Banking Software

Work Environment:

  • Professional Office Environment
  • Overhead Lighting

Safe Work Performance Expectations:

  • We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct.


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