Retail Operations Manager
3 weeks ago
Hibbett Retail, Inc. is seeking a highly motivated and detail-oriented Retail Operations Manager to join our team. As a key member of our store operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear, establishing action plans to accomplish departmental and overall store responsibilities, and providing exceptional customer service.
Key Responsibilities:- Assist the Store Manager in controlling the assets of Hibbett I City Gear
- Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities
- Assume responsibility of the entire store in the absence of the Store Manager
- Provide knowledge and guidance to employees and customers in all departments when necessary
- Direct staff to ensure each department's responsibilities and standards are completed
- Keep the Store Manager informed about inventory movement and customer trends
- Assure quality customer service is maintained
- Perform general administrative duties as needed and is trained in the Store Manager's responsibilities
- Experience working in a retail environment, preferably in footwear and athletic apparel
- 1-3 years of customer service experience
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Ability to assist in managing a team and keep up with overall goals and profits
- Is a self-starter, has initiative to take on important tasks without being asked
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
- Is a team-player, passionate about outstanding customer service and selling merchandise
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