Senior Retail Sales Associate

4 weeks ago


La Plata, Maryland, United States AutoZone Full time

Job Summary

As a Senior Retail Sales Associate at AutoZone, you will be responsible for driving sales through exceptional customer service and providing a WOW customer experience. You will assist customers, perform daily tasks, and maintain a safe working environment.

Key Responsibilities

  • Customer Service: Provide WOW customer service and ensure customer satisfaction.
  • Task Completion: Complete assigned store tasks in a timely manner on assigned shifts.
  • Cash Handling: Operate cash registers and follow established cash handling procedures.
  • Loss Prevention: Follow company policies and loss prevention procedures.
  • Store Maintenance: Maintain a safe working environment, including PPE, and maintain store appearance and merchandising standards.
  • Product Knowledge: Maintain product knowledge and current promotions through AutoZone systems and information sources.
  • Technical Skills: Utilize ZNET to help customers locate merchandise or find suitable alternatives, and utilize OBDII to read codes from customer's automobiles.
  • Communication: Communicate with managers regarding customer concerns and employee matters.

Requirements

  • Education: High School diploma or equivalent.
  • Knowledge: Basic knowledge of automotive parts is required.
  • Skills: Excellent communication and decision-making skills, ability to lift, load, and deliver merchandise, and ability to work a flexible schedule.

Benefits

AutoZone offers competitive pay and paid time off, unrivaled company culture, medical, dental, vision, life, and short- and long-term disability insurance options, and opportunities for career growth and tuition reimbursement.



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