Patient Access Representative

3 weeks ago


Grand Forks, North Dakota, United States Rural Psychiatry Associates Full time
Job Overview

Rural Psychiatry Associates is a leading provider of mental health services in rural and remote areas. We are currently recruiting for a Patient Access Representative to join our team.

The successful candidate will be responsible for providing administrative support to our clinic, including answering phone calls, scheduling appointments, and greeting patients and visitors. If you have excellent communication skills and a strong attention to detail, we encourage you to apply for this rewarding role.

Key Responsibilities:

  • Answer incoming phone calls and direct them to the appropriate staff member;
  • Schedule appointments for patients and vendors using AdvancedMD database;
  • Distribute patient satisfaction surveys to patients;
  • Greet patients, visitors, and vendors in a friendly and professional manner;
  • Provide information and guidance to customers as needed;

Requirements:

  • High school diploma or equivalent required;
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment;
  • Proficiency with computers and office equipment.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. If you are a motivated and organized individual who is passionate about providing excellent customer service, please submit your application today.



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