Seasonal Barn Area Security Officer

13 hours ago

Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Oaklawn Racing Casino Resort. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and team members, as well as maintaining a positive and professional image for the resort.

Key Responsibilities
  • Monitor property and prevent underage access
  • Control access to restricted areas
  • React to guest and team member incidents
  • Ensure the safety and security of guests and team members
  • Provide safety escorts as designated
  • Deliver excellent guest service in accordance with Oaklawn's Core Values and Standards of Behavior
  • Enforce internal control policies and procedures
  • Enforce underage gambling and drinking laws
  • Conduct regular security post inspections
  • Prepare security incident reports and maintain security logs
  • Patrol designated areas to prevent theft, violence, safety issues, and hazards
  • Ensure locked areas remain secure by performing door checks
  • Respond to all security calls and alarms in a timely manner
  • Operate communication equipment properly, safely, and according to company policy and procedure
  • Perform escorts of company funds in a safe, secure, timely, and proper manner
  • Provide assistance, directions, and answer questions as needed in a professional and courteous manner
  • Perform daily duties and other miscellaneous job-related duties as assigned
  • Stay informed of and follow safety and emergency action procedures
  • Complete all Security department paperwork in a timely and efficient manner
  • Knowledgeable of and consistently follow Oaklawn policies and procedures as well as appropriate local, state, and federal regulations
  • Communicate effectively with all levels of the Oaklawn team members and guests
Requirements
  • High school diploma or equivalent
  • 1+ year security or similar experience preferred
  • Bilingual in Spanish is a plus
  • Guest service experience is a must
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
  • Ability to maintain a calm, professional, and friendly demeanor in all situations
  • Ability to handle and defuse hostile, intoxicated, or upset individuals professionally and calmly
  • Ability to use a hand-held radio for communications
  • Flexible to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate
Working Conditions

This position requires the ability to work in a fast-paced environment and to maintain a high level of professionalism and composure in all situations. The Security Officer will be required to work a variety of shifts, including nights, weekends, and holidays, and may be required to work overtime as business needs dictate.

Oaklawn Racing Casino Resort is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all team members.

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