Pharmaceutical Sales Support Team Lead

3 weeks ago


Hopewell Township, United States Keen360, Inc. Full time
Company Overview
Keen360, Inc. is a Management Consulting firm that specializes in advising organizations to design Business strategies, develop operational efficiencies, and deliver innovative solutions to achieve measurable results. Our projects range from pure design and development topics to more transverse transformation involving multiple business lines or regions.

We are looking for a highly skilled Customer Support Analyst to join our team. In this role, you will work closely with our sales operations team to resolve issues impacting pharmaceutical sales representatives and their organizations. You will be responsible for handling requests through a ticketing system, providing ongoing feedback to requestors on the status of their requests, and documenting your approach as Standard Operating Procedures. As new and challenging types of requests are received, you will be expected to adapt and grow in your role.

The ideal candidate should possess great communication, presentation, and organizational skills. They should be able to conduct extensive research at a rapid pace and feel comfortable engaging experts throughout the organization to obtain the necessary answers and resolutions. The candidate must also be comfortable with predefined Service Level Agreements (SLA) and being held accountable to such SLA on a day-to-day basis. Experience with computer systems and a willingness to learn new systems as needed are also required. Compensation: $90,000.

  • Hopewell Township, United States Keen360, Inc. Full time

    Job DescriptionThis role involves providing top-notch customer service support to Pharmaceutical Sales Representatives and their organizations. As a Customer Support Analyst, you will be responsible for handling requests through a ticketing system, providing ongoing feedback to requestors, and documenting approaches as Standard Operating Procedures....


  • Hopewell Township, United States Keen360, Inc. Full time

    Are you passionate about pharmaceutical sales and data analysis? Do you have a strong understanding of syndicated data sources and experience with the pharmaceutical sales process?We are Keen360, Inc., a leading provider of pharmaceutical sales solutions, and we are seeking a skilled Pharmaceutical Sales Operations Senior Analyst to join our team.The...


  • Hopewell, United States Keen360, Inc. Full time

    Our client has engaged us to establish a Sales Operations support team to triage and resolve issues impacting Pharmaceutical Sales Representatives and their organizations. Requests will be initiated through a ticketing system and the Customer Support Analyst will be expected to handle these requests in a professional and timely manner, with ongoing feedback...


  • Hopewell, United States Keen360, Inc. Full time

    Our client has engaged us to establish a Sales Operations support team to triage and resolve issues impacting Pharmaceutical Sales Representatives and their organizations. Requests will be initiated through a ticketing system and the Customer Support Analyst will be expected to handle these requests in a professional and timely manner, with ongoing feedback...


  • Hopewell Township, United States Keen360, Inc. Full time

    Job DescriptionJob DescriptionOur Pharmaceutical client has engaged us to provide a full time Contractor to support the field sales team in the area of Field Reporting The analyst is responsible for supporting the development of programs that motivate the sales force and drive results.- Collaborate with the Manager of Field Reporting, Commercial Operations &...


  • Hopewell Township, United States Keen360, Inc. Full time

    We are Keen360, Inc., a forward-thinking company dedicated to providing innovative pharmaceutical sales solutions. We are seeking a skilled Field Reporting Specialist - Pharmaceutical Sales to join our team.The estimated salary for this role is $100,000 - $130,000 per year, depending on experience and qualifications.In this role, you will work closely with...


  • Hopewell Township, United States Keen360, Inc. Full time

    Job ResponsibilitiesThis is a full-time position that requires the successful candidate to be available 40 hours per week. Your primary responsibilities will include:Handling requests from pharmaceutical sales representatives through a ticketing systemProviding ongoing feedback to requestors on the status of their requestsDocumenting your approach as...


  • Hopewell Township, United States Keen360, Inc. Full time

    Job OverviewAs a Pharmaceutical Project Director at Keen360, Inc., you will be responsible for executing cross-functional initiatives and technical product launches. The focus of your efforts will be driven by the priorities of the commercial organization.The role involves spearheading critical planning efforts for product/program launches, including the...


  • Hopewell Township, United States Keen360, Inc. Full time

    Job OverviewKeen360, Inc. is seeking a highly skilled Pharmaceutical Project Manager to lead cross-functional initiatives and spearhead critical planning efforts for product/program launches.The successful candidate will be responsible for developing project plans, governance models, budgets, and key deliverables in conjunction with commercial leads and...


  • Ohio Township, United States Otsuka Full time

    Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a...


  • Franklin Township, United States Joulé Full time

    Pharmaceutical Manufacturing Technicians – Several Shifts Available Are you a hardworking pharmaceutical manufacturing individual with a reliable work ethic, looking to align yourself with one of the best pharmaceutical companies in NJ? If so, we have fabulous opportunities to join a company that specializes in the development, manufacture and...


  • Hopewell Township, United States Keen360, Inc. Full time

    Job OverviewAt Keen360, Inc., we are seeking a highly skilled Customer Support Analyst to join our team. This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.In this position, you will work closely with our sales operations team to resolve issues impacting...

  • Manager, AI

    2 weeks ago


    Hopewell Township, United States Disability Solutions Full time

    Johnson & Johnson Innovative Medicine is searching for a Manager, AI & Advanced Analytics for Patient Support Services to lead the AI transformation roadmap for patient support services across our key Therapeutic Areas (TAs). This position will be based in Titusville, NJ with consideration to be based in Horsham, PA.At Johnson & Johnson, we believe health is...


  • Hopewell Township, United States Keen360, Inc. Full time

    We are seeking a talented Field Reporting Data Specialist to join our team at Keen360, Inc.The successful candidate will be responsible for providing support to upper management in field sales and IT regarding data-related matters, including system bug issues, and contributing to the development and optimization of field reporting data delivery, speed, and...


  • Hopewell, United States The LEAD Center Full time

    Support Worker OpportunityThe LEAD Center offers an exciting opportunity for experienced professionals to join our team as Disability Support Workers. In this role, you will work collaboratively with educators and therapists to develop and implement effective strategies for supporting students with complex needs.As a Disability Support Worker, you will have...


  • Hopewell, United States The LEAD Center Full time

    Job OverviewThe LEAD Center is seeking dedicated individuals to fill three Learning Support Assistant positions. This role is ideal for those passionate about education and working with students with disabilities.As a Learning Support Assistant, you will provide critical support to our educational team, helping students achieve their full potential. If you...


  • Hopewell, United States The LEAD Center Full time

    About the RoleWe are seeking a Support Staff for Special Education to join our team at The LEAD Center. In this critical role, you will play a key part in supporting students with special needs, helping them to access the curriculum and achieve their full potential.The successful candidate will be a team player who is passionate about making a positive...

  • Support Staff

    3 weeks ago


    Hopewell, United States The LEAD Center Full time

    Position DescriptionWe are looking for a highly motivated and compassionate support staff member to join our special education team. As a paraprofessional educator, you will work closely with teachers to provide individualized support to students with disabilities.The successful candidate will have excellent communication skills, patience, and a strong...

  • Sales

    6 days ago


    Hillsborough Township, United States DeltaSoft Full time

    We are a rapidly growing company that specializes in developing cutting-edge software solutions for the life sciences industry. We are dedicated to helping scientists improve the quality of life for people all around the world by providing the software needed to safely and effectively speed up scientific research and discovery. With extensive knowledge of...


  • Hopewell Township, United States Johnson & Johnson Full time

    DescriptionJohnson & Johnson Innovative Medicine is seeking a talented and motivated individual for the role of Manager, AI Products. This position will be located in Titusville, NJ.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and...